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Reporting adverse events

Pharmacovigilance

Pharmacovigilance is a set of activities aimed at identifying, assessing, understanding and preventing adverse events, in other words, any unfavourable and undesirable effect that arises after taking a medicinal product. Reporting an adverse event associated with the use of a medicinal product is extremely valuable because it allows keeping the doctors who prescribed it well informed, safeguarding the patients who are taking it and ensuring a favourable benefit-risk balance for the population.

How to report an adverse event

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If you are contacting us from Italy

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If you experience an adverse event or side effect during or following pharmacological treatment, please report it immediately to a health authority or your physician or pharmacist. You can report a suspected adverse event in one of the following ways:

Using the form made available by the Agenzia Italiana del Farmaco (AIFA) - the Italian Medicines Agency - at the link Moduli di segnalazione di reazioni avverse, under “Scheda per il cittadino” (Form for Citizens);
Reporting it online at the website AIFA.

Clicca qui per italiano

Healthcare professionals have a duty to report any medicinal product-related adverse event to the Agenzia Italiana del Farmaco (AIFA) - the Italian Medicines Agency. If you are a healthcare professional, you can report a suspected adverse event in one of the following ways:

Using the form made available by the Agenzia Italiana del Farmaco (AIFA) - the Italian Medicines Agency - at the link Moduli di segnalazione di reazioni avverse, under “Scheda per operatore sanitario” (Form for Healthcare Professionals);
Reporting it online at the website AIFA.

The AIFA website constantly provides new information on pharmacovigilance-related topics.

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Reporting adverse events

If you are contacting us from Italy

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Report an adverse event

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